When the customer has made a transaction or agreed to use any service from the company and has completed payment. Customers can not request cancellation, change or refund. Except the conditions in item 2 are met.
Customers can request a refund. In the event that there is a problem using the service or did not receive the service that the company had offered to sell and the company will take action after receiving the matter to investigate and refund the money within 30 days.
Customers who request a refund It is necessary to contact the company to provide details. of reasons and necessity Including having to provide evidence as requested by the company so that it can be examined and taken to consider the appropriateness of refunding the money.
Consideration and approval of refunds of the company considered final Depends on the company’s terms and conditions.
